No problem!
Just enter your Time Warner account number (found on your monthly cable statement) and we'll send your PIN to you.

Time Warner Account Number:
[ eg: 1253158 ]


Email us at :
photochannelfeedback@cda.canon.com

or call:

(800) 408-1637


 

 

Exciting New Features in the Canon Photo Channel
(version 2.7, 12.09.03)

Time Warner Cable and Canon are pleased to announce some important new Canon Photo Channel features.


New PC Software: REQUIRED UPDATE!

The Canon Photo Channel PC software (Photo TV Link) which allows you to select and upload your photos to the Canon Photo Channel has been upgraded to provide better security and performance.

If you have installed the PC software prior to 12.09.03, it is REQUIRED that you follow the instructions below to remove the existing PC software and download and install the new version. If you do not remove the existing PC software and install the new version, you will not be able to upload new photos to your TV or to print from your TV. We recommend following the instructions below to install the new PC software right now, so you avoid any potential problems in the future.

The upgrade procedure involves the following:

  1. Make sure Adobe Acrobat Reader 5.0 or later is installed.
    (This particular installation should have been done previously. However, as needed, click the following URL to download and install the latest version of Acrobat Reader by Adobe, Inc: http://www.adobe.com/products/acrobat/readstep2.html)
  2. Remove the previous installation of the Photo Channel software on your PC.
    (See below for details.)
  3. Download and install the latest Photo Channel software for your PC.
    (See below for details.)


Remove the Previous Installation of the Photo Channel Software on Your PC

  1. On your Windows desktop, in the Control Panel, click Install or Remove Programs.
  2. Click the Canon Photo Channel. Then, click Remove or Change/Remove.
  3. Follow any on-screen instructions for removing the program.


Download and Install the Latest Photo Channel Software for your PC

Before you begin the installation:

  1. Make sure you have removed the previous installation of Photo Channel on your PC.
  2. Have available your personalized Photo Channel Print Link ID. (To locate your Print Link ID Tune to the Canon Photo Channel on your TV and select the "My Account" button. Your Print Link ID will be displayed along with other account information.)

To download and install:

  1. Click here to download the software.
  2. In the File Download dialog box, click Run This Program from Its Current Location. Then, click OK.
  3. When the installation wizard appears, follow the on-screen instructions:
    - Click Next to move from one wizard screen to the next.
    - For Canon PowerShot digital camera owners only: Click Canon Photo TV Link Direct when prompted, if you want the ability to upload photos directly from your camera to the Photo Channel. This feature is in addition to the ability to upload photos from your local or other drive.
    - When prompted, enter your 12-digit print link ID.
    - Click Finish to complete the installation.

Reminder: Once installed, Photo TV Link and Print TV Link appear on your Windows desktop. If you installed Photo TV Link Direct, the software is activated only when you connect your camera to your PC and upload photos. Photo TV Link Direct is not visible on your Windows desktop when you are not uploading photos with your camera.


That’s It! You now have the latest Canon Photo Channel PC Software!

 


New Look for Album Covers

With the new look for the TV photo albums, you will be able to easily see the difference between photo albums and photos within an album.

 

 

 

 

 


Photo e-mail blocking

One of the greatest benefits of the Canon Photo Channel is the ability to have your friends and family email photos direct to you TV. With the increase in spam , the Canon Photo Channel Team wants to make sure that you receive only the photos that you want to receive. That is why we have added the new Photo e-mail blocking feature.

If you should begin to receive photos from an objectionable sender, you can now use the Block List function. Here’s how it works:

  1. The first time someone sends you a photo to your photo e-mail address, your View Photos from Friends light will blink and your Mailbox will show the message “New Photos Received”.
  2. When you select the mailbox, any photos from new senders will appear with an envelope graphic.
  3. Selecting an envelope will give you the option of viewing the photo, blocking the sender’s e-mail address, or blocking any e-mail from the sender’s domain (the part of the e-mail address after the “@” sign).


Talk to us!

We value your feedback and welcome any comments or suggestions for improving this service. Please take a minute to let us know what you would like to see in future versions of the Canon Photo Channel by sending an e-mail to photochannelfeedback@cda.canon.com.

 

 
 
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